Powys Domiciliary Care Service



Contact Information

Opening times:

24 hours a day, 7 days a week, 365 days a year


01874 610346



About the Project

This service provides is best viewed in two parts:

1. Domiciliary Home Care:

The service provides individualised packages of domiciliary care in individuals’ own homes to support their wellbeing and independence so that they can remain living in their own homes in their local community.

Support is provided on a regular basis such as twice daily or more frequently if required and is based on an individual’s assessed needs – often via an external commissioner such as Social Services. All calls must be a minimum of 30 minutes to ensure meaningful contact time.

This service includes working in partnership with local community nursing teams to provide person-centred end-of-life domiciliary care to enable individuals to remain living in their own homes as per their wishes.

Support is provided based on an individual’s needs, desires, and personal preferences to promote wellbeing and independence, including:

  • Support with Personal Care.
  • Support with Nutrition and Hydration.
  • Support with Prescribed Medication.
  • Support with Mobility.
  • Support to access the local community and attend social events

2. Respite Service (HBR / Sitting Service):​

Provision of practical support (respite) to unpaid carers of all ages, enabling them to take a break from their caring responsibilities and enhance the wellbeing of the cared-for individual, by supporting/creating social and recreational opportunities.

Respite services are provided on a regular basis such as weekly or monthly, or less frequently for longer periods if required and are flexible to promote the needs and wellbeing of the carer and the cared-for individual​.

This service accepts privately paying individuals and shares its staffing with the PTHB Carers Respite Service. This service is registered with the Care Inspectorate Wales.

Eligibility / Referral Process

There is no eligibility other than to have a support need and reside within Powys County Council.

This service can receive referrals from friends and family members (for private arrangements), Health & Social Care Professionals,  Local Authority (via brokerage), Information services / other organisations e.g., Community Connectors, outreach workers, etc.

Referrals can be made by directly contacting the Powys office on the contact details above.