The Power of Peer Mentoring in Supporting Veterans

Those who have served in the armed forces face a unique set of challenges when adjusting and reintegrating into civilian life. They may experience serious stress, loneliness, and find it difficult to relate to those who have not shared their experience. The bond and comradeship shared by Armed Forces veterans can therefore be a vital part of recovery for ex-military personnel, allowing them to explore their worries and develop coping skills with the confidence that someone knows exactly what they are going through.

Change Step is an Adferiad service that provides vital support to veterans and the Armed Forces community across Wales, with a particular focus on those experiencing serious mental illness and related challenges. One thing that makes Change Step stand out is its peer mentoring approach: support delivered by veterans, for veterans. Staff understand first-hand the realities of military life, creating an environment where individuals feel heard, understood, and respected.

Peer mentoring is central to Change Step’s philosophy, with support being provided by individuals who have faced similar challenges, allowing for a unique level of trust and connection. It’s an approach that helps break down barriers and encourages individuals to open up about their struggles.

Change Step Peer Mentors provide one-to-one guidance, practical advice, and ongoing encouragement, drawing on their own experiences to help other veterans navigate difficult periods in their lives. Each person receives a full assessment of their needs, ensuring that the support offered is tailored and effective. Peer Mentors not only provide direct support but also help individuals access specialist services. By working alongside other organisations, Change Step ensures that veterans, their families, and their carers receive the comprehensive support they need to move forward.

The impact of this approach can be life-changing, as highlighted by Peter, who has experienced the support the service has to offer. Before connecting with Change Step, he found himself in a very dark place, facing the real possibility of eviction from his flat, and unsure of where to turn. Through veteran-to-veteran peer mentoring, he was able to regain control of his situation. Peter shared, “Change Step has been instrumental in changing my life,” highlighting the profound difference the service made at an extremely difficult time. With the support provided, he is no longer in rent arrears, is receiving the benefits he is entitled to, and is engaging in counselling to aid his recovery. He also reflected on the dedication of the team, saying he had “an awesome peer mentor,” and praising their commitment to going the extra mile.

Stories like Peter’s highlight the importance of connection and understanding in overcoming serious stress. Change Step has supported thousands of veterans and their families across Wales, demonstrating the powerful role peer mentoring can play in helping individuals rebuild their lives and rediscover hope.

Find out more about Change Step here.