Time Critical Intervention (TCI)



Contact Information

Opening times:

2am – 6pm Monday/Wednesday/Thursday days a week. Even over the holiday periods. We are looking to expand when we receive more referrals.


01792 816600

About the project

Introduction: The Ceredigion Local Authority, HSG Funded Time Critical Intervention service was established as a Pilot project with the provision having particular emphasis on the timeliness of actions and referrals that form a package of support to some of the most chaotic and vulnerable people in Ceredigion. The pilot has been developed to meet these aims as well as enhance existing rapid rehousing systems such as Housing First. The service will be available to anyone in Ceredigion aged over 16yrs who have no immediate access to settled accommodation and whose needs match the threshold covered by the Risk Assessment Matrix. The Wallich & Care Society are the two primary providers.
Ceredigion Commissioners identified the scheme needed a Mental Health Specialist Provider. The Commissioners (Martin Gillard) approached Adferiad Recovery to support individuals who experience Mental Health. The refer would be The Wallich.

Adferiad Recovery have worked closely with Ceredigion Local Authority & The Wallich.

The Adferiad service works with each referred individual with Housing Related Support.

The service is a Time Critical Intervention Service, we work with the Wallich who have the lead for the project and refer to Adferiad when they have assessed new referrals. Looking to expand the service when we receive more referrals
Provide support to the client group to live independently in the community. Adferiad Team provide support to help individuals:

  • To attend appointments,
  • Finance – paying bills
  • Interact with the community – to encourage & enable clients to feel part of the community (reduce isolation and build resilience).
  • Build up friendships with their peers
  • Attend groups like art, music and to explore new avenues of opportunities.
  • Sign post to other services when needed. Work with other agencies to promote independent living.
  • Work on IDLS (independent Daily Living Skills)
  • The service also aims to create meaningful occupation and community involvement via volunteering, attending group Activities run by Adferiad or other organisations

The Service is funded by HSG Local Authority

Eligibility / Referral Process

Mental health.
Referral routes include CHMT/Health Board/HSG via the Wallich.