Appropriate Adults Service


Blaenau Gwent Bridgend Caerphilly Cardiff Carmarthenshire Ceredigion Merthyr Monmouthshire Neath Port Talbot Newport Pembrokeshire Powys Rhondda Cynon Taff Swansea Torfaen Vale of Glamorgan

Contact Information

Opening times:

24 hours a day, 7 days a week


07581 098999


About the Project

Appropriate adults play a crucial role in the police investigation process, ensuring that the rights and welfare of vulnerable individuals are protected.

The role of an Appropriate Adult is to support, advise and assist a vulnerable person who has been arrested through police interviews, and other formal police procedures in custody. The role is an active one where you will be expected to advise and support the detainee through the processes, ensure the person is treated fairly by the police, ensure the persons rights and entitlements are upheld, and to facilitate communication between the person and the police, ensuring that they understand all of what is happening to them.

The service provides support to South Wales, Dyfed Powys, and Gwent police 24 hours a day, 7 days a week, 365 days a year. The support provided by an Appropriate Adult is typically considered short-term because their role is specific to the immediate needs of a vulnerable individual during a particular situation, primarily within the context of police custody and questioning. While the support provided by Appropriate Adults is short-term, it serves a crucial purpose in ensuring the protection and fair treatment of vulnerable individuals during a critical phase of legal proceedings.

Eligibility / Referral Process

Appropriate Adults requested by the Police Forces, HMP Prisons and Other External Organisations via Telephone.