About the Project
The Vale of Glamorgan Mental Health Floating Support service offers support to individuals with both mental health and housing related issues. We are based in Barry but cover the whole of The Vale, from Penarth and Leckwith to Ogmore-by-sea. All support is person centered and covers all areas of support. This is important as the service users may not interact with or be supported by anyone else, so through our service delivery we hope to enable our service users to become independent, self-reliant, and feel part of their community. We can meet the service users at their home or in the community, offering a relaxed and informal service.
Who do we support?
We offer face-to-face and phone support primarily covering housing related issues from homelessness, temporary accommodation, to support in maintaining property. To achieve our goals we also need to turn our focus to other needs such as mental health, substance dependency, domestic violence and finances, signposting to specialist services if needed.
How do we do it?
We help and encourage service users to take back control of their lives by encouraging a ‘have a go and we will help’ attitude, even with forms and making appointments over the phone. We also support our service users to appointments but encourage them to interact and give information rather than look to support. We can signpost to other agencies for specialist support, where we can also help service users follow the agencies care plans. Altogether, we want to promote confidence and self-worth, enabling service users to work towards becoming independent and self-reliant.
Referral
The minimum age for support in our service is 16 but there is no upper age limit. All service users are referred via the council through Supporting People and each referral accepted need to meet the criteria set out by the HSG guidelines. The referred are required to reside within the Vale of Glamorgan either in a property or street homeless, as well as Mental Health issues and/or co-occurring needs.
If you would like to request more information or to discuss the referral process with us, please get in contact using the phone or email address above.